Check the symptom first

This workaround is for a game that runs smoothly while the mouse stays still but drops to very low FPS when the mouse moves. It is not a verified fix for every low-FPS problem. [1383]

Try the developer’s sequence

  1. Open your mouse’s configuration app and locate Polling Rate. Reduce the setting, then retest the game. The official FAQ does not prescribe a fixed Hz value. [1383]
  2. If stuttering continues, update your graphics driver and test with third-party overlays, such as Discord or GeForce Experience, turned off. [1383]

Firmware is not a casual first step

The FAQ also mentions BIOS updates, particularly for Intel 13th- and 14th-generation systems. Editorial caution: firmware updates carry risk. Use only your motherboard or PC maker’s exact-model instructions; do not flash an arbitrary BIOS as a general FPS tweak. [1383]

Crashing instead of mouse stutter?

Close unnecessary apps and restart the PC. For repeated crashes, send support your hardware specifications, the crash description and exact error text. Check the system requirements before assuming the issue is mouse-related. [1379][1375]

Sources & scope

Based on live developer documentation checked on November 9, 2026. The FAQ supplies no game build number. These steps are documented, not independently play-tested.