Network and version errors
Swipe the table sideways to compare columns ↔
| Code | Meaning | First safe action |
|---|---|---|
| E-0101 / E-0110 | Cannot retrieve startup data | Check that your connection and ordinary websites work [1377] |
| E-0102 | Downloaded data was blocked or damaged | Try a trusted home connection; avoid captive-portal networks [1377] |
| E-0124 | Internal asset loading error | Verify game files in Steam [1377] |
| E-0201 | Lost connection during a session | Check the connection, then restart the game [1377] |
| E-0301 / E-0302 | Old game version | Close the game, restart Steam and update [1377] |
| E-0303 / E-0304 | Corrupt or mismatched data | Wait 10–15 minutes, verify files and update [1377] |
Account, anti-cheat and device errors
Swipe the table sideways to compare columns ↔
| Code | Next step |
|---|---|
| E-0401 | Put Steam online, confirm the intended account, restart Steam and the game [1377] |
| E-0403 / E-0404 | Verify files and restart the PC; ask support if authentication still fails [1377] |
| E-0405 | Open Steam, verify files and launch from the Steam library [1377] |
| E-0501 / E-0502 | Launch through Steam, verify files and restart; contact support for persistent EAC issues [1377] |
| E-0601 | Attach a physical keyboard and mouse; avoid remote desktop for launch [1377] |
| E-0904 | Restart; if repeated, send support the error text [1377] |
Keep troubleshooting safe
How to verify files
- In Steam, open the game’s Properties, choose Installed Files, then Verify integrity of game files. This is the developer’s documented file-check path for loading problems. [1376]
Sources & scope
Based on live developer documentation checked on November 9, 2026. The FAQ supplies no game build number. These steps are documented, not independently play-tested.
